What is the primary focus of the grievance process outlined by NCDAC?

The grievance process outlined by the North Carolina Department of Adult Correction (NCDAC) is primarily focused on handling grievances fairly while ensuring that the rights and safety of inmates are protected. This process is designed to provide inmates with a structured avenue to raise concerns related to their treatment, conditions of confinement, or any other issues they may encounter within the correctional system.

By allowing a formal mechanism for grievances, NCDAC demonstrates its commitment to addressing inmates' issues constructively and respectfully. This ensures that concerns can be heard and evaluated without fear of retaliation, thus fostering a more just environment within the correctional facilities. This focus fundamentally underlines the importance of accountability and transparency in the correctional system, promoting a culture where inmates feel safe and valued.